Input your name, the email address associated with your NordVPN account, and a brief description of your request (we’ve included a screenshot below for your reference).

Proceed to click on the Chat button at the bottom.

A FAQ section will pop up relating to common queries.

Click on the chat icon - that’s the speech bubble in the bottom-right corner of NordVPN’s website.

You must request a refund either via live chat or using an email request form.Ĭhoosing the live chat option is quicker and gives you the option to speak with an actual human agent. When you click on the Confirm Cancellation button, you’ll be shown this screen:Īfter confirming the cancellation, you might have assumed that the refund is on its way. This means you’ll still be able to use the service until the next payment cycle. Clicking this button won’t cancel your account effective immediately it’ll just stop all automatic payments.

You’ll be asked whether you really want to continue with the cancellation process. Once you click the button, another screen will pop up. Go to the Accounts page and click the icon represented by three dots next to the Change Plan button.

Navigate to and sign in to your account. Let’s go into this process in more detail.

Wait for the money to be credited back to your bank account!.

Confirm that you wish to cancel and request a refund.

Start a conversation with a live chat agent.

Click on the icon next to Change Plan and confirm cancellation.

Here’s how to cancel your NordVPN subscription for a full refund: How to cancel NordVPN and receive a full refundįollow this step-by-step process to terminate your NordVPN account (don’t worry, you can always sign up again at a later date if you decide you want to). However, all plans come with the same option (clicking each one reveals the guarantee), so you don’t have to pick the longer duration if you don’t want to. Note: When initially signing up for NordVPN, it appears as if only the three-year deal is eligible for the 30-day money-back guarantee, as a note regarding the policy only appears under the highlighted three-year plan. Comparitech readers can take advantage of an exclusive 75% discount on NordVPN - the money-back guarantee is included in the deal.

Nord vpn cancel subscription